Contact Us
Corrections, questions and feedback about this guide.
Contact metrowashington.org
Spotted something wrong on the site, or a fare or time that no longer matches reality? Tell us and we will fix it. Corrections are genuinely welcome – this site is only useful if it is right.
We are not WMATA. We cannot look up your Smart Trip balance, process a refund, find lost property or act on a service complaint. For any of those, see our guide to contacting WMATA.
Get in touch
Email
[email protected]
What we can help with
Corrections to fares, times, station details or the map; broken links; suggestions for things this guide should cover.
What we cannot help with
Anything requiring WMATA account access - balances, refunds, lost property, service complaints or parking charges.
Response time
Usually within two working days.